You’re eager to quote and close more potential clients. But successful contractor sales can be tricky, especially if you’ve got a lot of competition quoting the same jobs.
Don’t worry! Keep reading to discover 8 tips to help you secure more contracting jobs.
Friendliness is key to gaining the trust of potential customers, especially if they are unfamiliar with your business.
If you want greater sales and more long-term relations with new clients, you must go from stranger to friend.
To build trust, ensure communications with your customers are always honest, positive, and helpful. And when meeting in person, make sure you seize opportunities for warm smiles and handshakes.
Here are some quick ways to impress your customers as a kind contractor:
When inspecting jobs and writing up quotes, honesty is always the best strategy.
And by being up-front about what they’re going to need for a project and what the best practices are, you’re setting customers up for an experience that meets or exceeds their expectations.
Don’t say your services are the only solution, but rather show clients that you offer a reliable option that is unique and stands out. Remember, they’re probably receiving more than one quote, so make sure you explain everything you are quoting. This will provide value to your quote and make your customers aware that you really care about the quality of their experience with your business.
Getting more sales is great, but don’t let that be the only goal of creating quotes.
When you’re visiting a potential job site or home, it’s an opportunity to set yourself up as an expert and that you’re there to help.
Here are some questions to consider:
By having a helpful attitude, you are building up a strong reputation for your business and setting yourself up for future work with the homeowner or referral business.
When creating a quote for a remodel or renovation, it is extremely important to be clear and intentional with each item, especially if the potential client is on a tight budget or confused about how your services will work well for them.
Always make sure to speak in a way the potential client can understand, and avoid industry terms unless they are expressing an interest in learning more about the project.
If a potential client contacts you after your quote, whether it be through email or your services page, the timing of your response could have a tremendous impact on what their final decision may be.
Always make sure to reply promptly. Doing so shows them you’re truly excited to help them out.
A prompt response also shows you meant what you said in your initial sales pitch and are going to follow through.
It also demonstrates reliability and shows respect to the customer, ensuring you aren’t going to drag your feet or waste their time.
Never let a potential customer’s email get lost in your inbox. If you need to, set up an email organizing system or schedule times during the day when you check and reply to emails.
A client accepted your sales quote! Now you need to make sure they are happy with your services.
For example, if a client leaves a negative or mediocre review, consider contacting them to see what you can do for them to give them a more positive experience. Always try to fix issues from customers that have had negative experiences. This will go a long with to improve your reputation as a local contractor.
Quoting a remodeling job doesn’t have to be hard. And by following the above tips and striving for excellence, you’re setting yourself up for more success as your quote more and more jobs!
Speaking of excellence—make sure your clothes or uniforms are clean, work trucks aren’t dirty, and appearance also shines along with the tips above. These little things go a long way to make a homeowners trust and feel comfortable with you working in their homes.
If you need any help, we offer a wide variety of remodeling solutions from design and material ordering, meeting rooms, showroom tours, and more.
You can call us at 717.982.6870 or schedule a visit to see our building supply showroom.